Do you have reports which take a long time to run? Are you letting users log into the server to run them, thereby creating a security risk?
One solution to both these problems is to deliver Crystal Reports via a web browser. Crystal Enterprise is available, but it is clunky to set up, finicky to maintain, and very expensive if you need more than a handful of users.
We recently found an alternative called Recrystallize. Recrystallize gives users access to server speed reporting via a web browser. With this tool, we (or someone in your company who has a basic understanding of Crystal and web pages) can take your Crystal Reports and quickly and easily create web pages that contain the report viewer. Just create one basic web page as a “table of contents”. The reports run on the server, so there is no delay for data traveling over the network. You can set user security rights per report as well.